Monthly Archives: June 2016

Take every 3rd person who views your website and turn them away.

By not making a company site, a school site or for that matter any website mobile-friendly, this is pretty much what’s happening. First impressions are critical with potential customers, and even more so on mobile, where the need for a … Continue reading

Posted in Branding, Business - Best Practices, Marketing - Web | Leave a comment

What small businesses can learn (not to do) from Amazon.

I am a huge Amazon fan, like so many others. The customer experience is exceptional. They do everything right .. almost. Two recent stories expose “what not to do” lessons for any business. 1. Don’t piss on your own vendors … Continue reading

Posted in Business - Best Practices, HR Issues, Operational Excellence | Leave a comment