Monthly Archives: November 2018

Communicating with your clients the way THEY want … wait, what?

Posted on November 1, 2018 by Steve Kozel

Phone • Email • Chat What else is there to use in contacting or supporting clients or perspective clients? Phone contact is great, but it is not 24×7 for small business, and often, clients do not recognize a number and will not … Continue reading →

Posted in Business - Best Practices, Operational Excellence, Service Excellence, Technology | Comments Off on Communicating with your clients the way THEY want … wait, what?