A Touchpoint is the point of interface with customers before, during and after a transaction.
They are intertwined with your entire organization.
Touchpoints ultimately drive your reputation and profitability.

We are a small group based in the San Francisco Bay Area.

We have experience in small business and passion for fixing problems.

We are not consultants that hang around and milk a client. We get in, we fix, and we get out.

90 Days Or Less

We mainly charge on a project basis. Our discussions will determine the amount of hours and resources needed.

We will give a clear estimate up front and if we determine we cannot help, we’ll let you know up front.

Our initial discussion is no cost. We’ll listen to the problem and ask enough questions to determine if we can help.

If it makes economic sense, we can work onsite. We are based in the East Bay area near San Francisco and have worked onsite with local clients,

however much of our work is done remotely with your team.